Understanding user needs
Analyzing user behavior while receiving calls and managing contacts.
Ranan App
An integrated caller-identity platform that helps users identify numbers, build their digital identity, and strengthen trust in every interaction.
Sector
Communications
Country
Jordan
Platform
Android and iOS
Implementation duration
Ongoing
Our role
UX/UI design
Project strategic framework
Designing the user journey
Simplifying access to caller information and core features in the fewest steps.
Building trust
Designing an experience that strengthens reliability through digital identity and information verification.
App architecture
Adopting a structured software architecture that makes development and maintenance easier, while supporting growth and new features efficiently.
Key experiences within the platform
Smart search
Helps users quickly reach the right tools, courses, webinars, and articles.
Smart search
Helps users quickly reach the right tools, courses, webinars, and articles.
Smart search
Helps users quickly reach the right tools, courses, webinars, and articles.
Explore the experience
Ranan interfaces were designed for a smooth, clear experience at every step—from caller identification, through digital identity management, to search and communication tools—within an integrated experience that puts trust first in every interaction.
Impact and results
The following results reflect the impact of design decisions in building a more efficient and flexible experience, while improving usability and supporting long-term platform growth.
2.4x
Increase in the number of users.
-45%
Reduction in time to access content.
95%
Compatibility across devices
4.8/5
Average user satisfaction with the experience
Our experience with the From Scratch Solutions team was professional from day one. They did more than implement requirements—they helped improve the idea and deliver practical solutions that positively impacted the final product. Communication was clear, execution was organized, and the results exceeded our expectations.
Mr. Mohammed Abdulrahman
CEO of Taifk
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