Rafid 360 was developed as a strategic platform that helps humanitarian organizations manage operations, coordinate resources, and exchange data securely within a unified digital workspace that supports efficiency and sustainability.
Rafid 360 is a strategic digital project that enables humanitarian organizations to manage operations efficiently through a unified platform combining data management, resource coordination, and cross-entity communication, with a focus on security and ease of use.
The challenge was designing a platform that handles complex humanitarian workflows while keeping a clear, easy experience for different user types, and providing a secure environment for sensitive data.
Delivery followed an integrated methodology—from understanding client and user needs, through effective UX/UI design, to developing a stable, scalable platform that meets project goals.
We started by studying project goals and analyzing humanitarian organizations’ needs and internal workflows to understand challenges and build digital solutions that support daily operations.
We designed a clear, organized UX with fully Arabic-supported interfaces that make data and services easy to reach efficiently.
The platform was developed with a flexible, secure technical architecture that ensures high performance, easy scaling, and compatibility across devices and browsers.
We ran continuous reviews and tests to ensure performance quality, improve UX, and address feedback before launch.
The following results reflect the impact of design decisions in building a more efficient and flexible experience, while improving usability and supporting long-term platform growth.
2.4x
Increase in the number of users.
-45%
Reduction in time to access content.
95%
Compatibility across devices
4.8/5
Average user satisfaction with the experience
Our experience with the From Scratch Solutions team was professional from day one. They did more than implement requirements—they helped improve the idea and deliver practical solutions that positively impacted the final product. Communication was clear, execution was organized, and the results exceeded our expectations.
We help companies turn ideas and challenges into complete digital solutions that combine effective design with reliable technology. Whether you are launching a new product or improving an existing experience, we work with you to build something that meets your business goals and delivers real value to users.
