Understanding the traveler journey
We started by studying user needs and behaviors while planning trips, to identify key interaction points and build an experience that meets expectations at every stage.
Bosalty App
A smart tourism platform that helps users discover destinations, plan trips, and access tourism services in one integrated digital experience.
Tourism sector
Platforms: iOS & Android
Country: Saudi Arabia
About the app
Bosalty delivers an integrated digital tourism experience that combines destination discovery, service access, and trip planning in a simple, organized interface. The app is designed to help users quickly find relevant places, activities, and services—with an experience focused on simplicity, easy navigation, and confident travel decisions.
Project strategic framework
Organizing tourism content
We adopted a clear information structure that groups destinations, services, and activities into logical categories, making content easier to reach and explore.
Facilitating discovery
We designed an experience that helps users find the right destinations and services quickly through smart search, filters, and organized visual presentations.
Designing flexible interfaces
We developed modern, scalable interfaces that keep visual consistency and make it easy to add new features and services as the app grows.
Key experiences within the app
The app includes a set of carefully designed core experiences that make it easier to explore destinations, access services, and plan trips—within a connected journey that puts user needs at the heart of every interaction.
Impact and results
The following results reflect the impact of design decisions in building a more efficient and flexible experience, while improving usability and supporting long-term platform growth.
2.4x
Increase in the number of users.
-45%
Reduction in time to access content.
95%
Compatibility across devices
4.8/5
Average user satisfaction with the experience
Our experience with the From Scratch Solutions team was professional from day one. They did more than implement requirements—they helped improve the idea and deliver practical solutions that positively impacted the final product. Communication was clear, execution was organized, and the results exceeded our expectations.
Mr. Mohammed Abdulrahman
CEO of Taifk
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